Thank you for being a Redbox customer. Please check our FAQs for answers to commonly asked questions. Our Customer Care team is available 7 days a week, from 8 AM – Midnight CT at 1-866-REDBOX3 (866-733-2693).
How can I get my money back from Redbox?
How To Get a Refund From Redbox on My Own?
Phone at 1.866. REDBOX3 (1.866. 733.2693)Live chat.
How do I report a problem with Redbox?
To report a disc problem or get more info, call Redbox Customer Care at 1.866. 733.2693.
Why does Redbox keep charging me?
If you’ve rented from Redbox before, you’re probably used to being charged for your first rental day on the day after you rent. That’s changed. Now you’ll be charged after you return your disc. If you rented multiple discs during a single kiosk visit, you won’t be charged till after you return the last one.
How much does Redbox charge for late fees?
Many Redbox kiosks have DVDs and Blu-ray™ disc available for rent for $1.99 per day, plus tax (except for jurisdictions that do not require sales tax to be charged or collected), so if you keep that DVD or Blu-ray™ disc for the one-day minimum rental period and return it two days later by 9:00 p.m. local time, you will
What happens if you return a Redbox movie after 25 days?
“For each day you keep a rental, you’ll be charged the nightly fee + tax. You have 25 days to return the movie before the system automatically charges you the purchase price of the disc ($25 + tax for standard DVDs and $34.50 + tax for Blu-ray™ Discs), and the movie is yours to keep.”
How long do you have to return a Redbox movie?
Enjoy your free movie!
Reserve your movie online before heading to the kiosk and it’ll be waiting for you! No more missing out on movies because you got to the store late. The cutoff for Redbox return time 9:00pm local time. If you do not return the disc by 9, you will be charged for an extra rental day.
Can I cancel Redbox reservation?
Canceling Your Reservation
You might be able to cancel your reservation if it’s still within the rental period and has yet to be picked up. Contact our Care team at 866-733-2693 to review your options.
What happens if a Redbox DVD doesn’t work?
If the Redbox DVD is damaged, you should call the customer service line 1-866-733-2693 to report the disc problem and enter the barcode and your payment information. It won’t cause you financial loss, because Redbox will give you a code for a free one night rental.
What if Redbox machine is broken?
Please call redbox Customer Service at 1.866. 733.2693, 7 days a week, from 7:00 a.m. to midnight Central Time for prompt resolution of your problem.
Can you use cash at Redbox?
The US-based video rental company accepts payment from any sort of card; it must be a prepaid, debit, or credit card. Can I use my cash app card at Redbox?
Can I return a Redbox movie to any Redbox?
Yes. Their easy rent-and-buy anywhere scheme ensures that you can return your discs to anyplace within the world on Redbox. You should book your rentals earlier than time for fast pickup to create sure you have got the movie or game you would like.
How much is a Redbox subscription?
Redbox Instant has three pricing tiers, at $6, $8, and $9 a month. For $6, you get access to streaming only, from a fairly limited library of content — more on that later. The $8 plan gives you unlimited streaming plus four kiosk rentals a month.
Do Redbox points expire?
In the Perks program, your points will expire 12 months from the date of earning them. The 12-month time period will begin on the date you completed the transaction (not the date the points appear in your account).
Is a Redbox account free?
Redbox’s TV service comes with commercials, and it costs money to rent movies, but there’s no monthly fee. Redbox also offers Free On Demand, which lets you watch movies for free without a disc.
