Go to the Vivint website () and click on Customer Login in the upper right corner. Click on Need an account? Enter your email address (this email must be the same that we have on file with your account).
Why can’t I log into my Vivint account?
If you can’t log in, there’s something wrong with your email or password. Request a password reset by clicking the link on the sign-in screen.
How do I check my Vivint bill?
Follow these steps:
Log in to My Account.On the main welcome page, under Bill Pay, you will see your current amount due. The Billing History link will pull up your billing history.If you want, you can filter by type of by date.Clicking the down arrow on a monthly statement will expand the details.
How can I view my Vivint cameras online?
Vivint Classic App – View Live Camera Feed
Login using the email address and password you set up during installation.Press the video icon from the bottom of the screen.Select the camera you wish to see from the pop out menu.To view live Video, select the Live tab and press play on the camera you would like to view.
Can I control Vivint on my computer?
Can I control Vivint on my computer? Yes, Vivint allows you to control the home automation and home security features from your computer. You can easily look at the system status, check live video feeds, control smart home devices, and arm and disarm the security system remotely.
Can I use Vivint camera without service?
Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan. Up to four Vivint cameras can be on one subscription plan, but there is an extra cost for the third and fourth cameras.
How do I connect my Vivint camera to my phone?
Get the panel ready to add your Vivint Indoor Camera
From the home screen of your panel, tap the settings icon.Tap ‘Devices’Enter your 4-Digit PIN.Tap ‘Add device’Tap the Vivint Indoor Camera.The panel will ask you to make sure the Ping is plugged in and ready to connect. Tap ‘Connect’
Can you use Vivint app without monitoring?
Yes, you can use Vivint equipment without monitoring. However, you cannot use the app on your phone. You can still arm and disarm the alarm, and have it set up to automate things such as a door lock or thermostat whenever you leave.
What is my Vivint password?
Go to My Account and click on Forgot password? Enter your email address. This email must be the same that we have on file. Click OK.
How do I update my Vivint account?
My Account – Update Username and Password
Log in to My Account. At the top of the screen, click Account Settings. Under Email & Password, click the Edit button beside your email address to update your username.Fill in your email address, making sure both fields are identical.Click Save to implement the change.
Why is my Vivint app not working?
If you are having problems opening the Vivint Sky app, delete and reinstall it. If this does not work, contact our Smart Home Specialists for further assistance.
How do I pay my Vivint bill?
My Account – Make a Payment
Log in to My Account. Important: You will only be able make a payment if you are logging in under your account’s primary email address. Under the Bill Pay section, click the Make a Payment button.Enter the amount you would like to pay and the payment method you would like to use.
How can I lower my Vivint bill?
Speak to customer service
Promotional rates that might help you reduce your monthly fees.Scaling back your services.Any available credits or rebates that you can take advantage of based on your service plan.Make an arrangement to lower your monthly payments to an amount you can afford.
How can I cancel Vivint without penalty?
Rest assured they can cancel your Vivint contract without an issue. Move to Retirement Home — You can also cancel your Vivint contract penalty-free if you move into a nursing home or retirement home. After all, if it’s a half-decent establishment, they’ll already have a security system in place.
Does Vivint camera record all the time?
Recording that never stops
The Vivint Smart Drive stores every minute of footage from your indoor, outdoor, and doorbell camera for 30 days. Review recordings from up to four of your video cameras right from the Vivint app or Smart Hub with security DVR.
Can Vivint see my cameras?
However, the use of professional monitoring may cause some users to worry about being spied on through their security cameras. Vivint monitoring center agents monitor Vivint security systems 24/7 to respond to alarms, but the agents do not access anyone’s camera streams or video recordings.
Does Vivint have a web app?
Lock and unlock your doors from the Go! Control Online Access web app.
