Once you go to SimpliSafe.com you can easily log in by following these steps:
Hover your cursor over the circular icon with the silhouette in it.Select Login from the drop-down menu.Enter your email address and password and then select Continue.
Can I access SimpliSafe from my computer?
The SimpliSafe App is available through the Google Play Store or through the App Store on your iPhone or iPad. If you want to access your system from a computer, use our webapp.
How do I reset my SimpliSafe account?
How do I reset SimpliSafe?
Unplug the base station.Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.Remove one battery for at least 10–15 seconds before putting it back in.Put the battery cover back on.Plug the base station in and wait a minute or two for a new connection.
How do I activate SimpliSafe?
Web Browser
Navigate to in to your account. Note: if this is the first time you’re logging in to your account, you’ll use the email address with which you placed your original order. Follow the directions on the screen to activate your monitoring service.
Where is my SimpliSafe recovery code?
Forgotten PIN
If you forget your SimpliSafe PIN, you will have to reset it in order to use your SimpliSafe system. Call SimpliSafe customer service at 800-548-9508. You will need to provide your safe word to reset your pin over the phone. If you do not remember your safeword, you can view it on your online account.
How do I connect my SimpliSafe to WiFi?
Via the Mobile App
Open the main menu ≡Tap My System.Choose General Settings.Tap WiFi Network. Your device will automatically begin scanning for available networks. Ensure your WiFi network is discoverable.Choose the correct WiFi Network.Enter the password for your WiFi Network.Tap Connect.
Can I use SimpliSafe app without monitoring?
Can I use SimpliSafe equipment without professional monitoring? You are not required to keep professional monitoring for your SimpliSafe system. Your hardware functions properly without the monthly service, but you’re responsible for alerting the authorities yourself.
How do I monitor SimpliSafe from my phone?
In the app, you should be greeted with a couple of options right on the home screen. Select Set Up a Security System. Select Scan QR Code to use your phone’s camera to scan the QR code on the bottom of your Base Station—or select Enter serial number manually to type it in yourself. Select a plan.
Is there a mobile app for SimpliSafe?
You can download the SimpliSafe security alarm app for iPhone from the Apple Store, and the SimpliSafe app for Android can be downloaded from the Google Play store. If you’d rather use the app on your computer, you can use the SimpliSafe web app on SimpliSafe.com.
What is my SimpliSafe master PIN?
You Master PIN allows your system to be disarmed, and it is required in order to access the Keypad’s Menu. Click here for more information on SimpliSafe PINs. If you are experiencing problems remembering your PIN, we can help you regain access to your system and reset your PIN via the SimpliSafe mobile app.
How do I change my email address on SimpliSafe?
Log in to your account in the SimpliSafe App.
If you’re using a mobile device:
Click on “Manage Account” at the top of the menu.Click into the field you would like to change (NOTE: you can only edit your email in the Webapp using the steps above)When you are done, choose “Save” at the top right of the screen.
How do I change my SimpliSafe smart lock pin?
You’ve got the Gen 3 SimpliSafe system.
The SimpliSafe mobile app:
Open the menu by clicking on the three horizontal lines at the top of the screen.Choose Location Profile.Select PINs at the bottom of the screen.Select Add Custom PIN.Follow the onscreen prompts to create and save each new PIN you’d like to add.
How do I know if my SimpliSafe is activated?
Press the Test Button on the top of the Motion Sensor. For an accurate test, leave the room for the sensor you are testing then wait 15 seconds. Re-enter the room and the Base Station will say “Motion Sensor”
Do you have to activate SimpliSafe?
No Activation Code Needed!
If you prefer, you can call us at 1-800-548-9508 and we can activate your alarm monitoring service for you. Wondering what to do with the activation code we sent you? You probably don’t need it!
Why is my SimpliSafe app not connecting?
Troubleshooting steps: Ensure your phone is connected to the internet. Close the app and reopen it. Try changing the system’s alarm state again.
How do I reset my SimpliSafe Smart Lock?
Calibrating the Smart Lock
Be sure the lock is powered on and has a functioning battery. Bring the KeyPad close to the Lock.Recalibrate the lock through the Keypad: Menu > Devices > Lock > Recalibrate.
How many codes can SimpliSafe have?
With SimpliSafe Home Security, you can have up to five PINs. This means that every member of your family can have one, and there’s no need to share. Each kid can have one. When they disarm the system using their PIN, you can receive a Smart Alert, a text message or email, letting you know exactly who has arrived home.
