To speak to someone about having your Vitamix product serviced, please call 800.848. 2649. If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping.
What is the lifespan of a Vitamix?
But Vitamix machines do last many years. Often far past their warranty. Some of the best emails we get are a variation of the following: “Hey, Lenny and Shalva, I’ve had my Vitamix for 15 years and I’m tired of waiting for it to die.
Is Vitamix a lifetime warranty?
The 7-year Vitamix warranty comes standard on most new Vitamix models. There’s no extra charge. In fact, 7 years is the industry standard, if you compare to Blendtec.
What do you do when your Vitamix stops working?
If you’ve ever had your Vitamix blender abruptly stop working, most likely it was the thermal override kicking in. The thermal override turns the motor off before the motor burns out. Then, once the motor cools, you can run it normally again.
Does Vitamix have a trade in program?
Trade-in older Vitamix models and receive credit back on new full size machine purchases. Learn how easy it is to receive a trade-in credit by calling a Vitamix trade-in sales consultant at 1-800-848-2649.
How do I return a Vitamix for repair?
To return a machine or other product purchased from Vitamix at any time, you will need a Return Authorization (RA) number. To obtain this number, call 1-800-848-2649, option 1. Credit for all returns will be refunded in the same manner as the original payment.
How do you ruin a Vitamix?
5 Ways You May Be Ruining Your Fancy Blender
Layering ingredients incorrectly.Blending too close to the wall.Letting food dry up in the container.Sticking the container the dishwasher.Storing the container in the fridge.
How often should I replace my Vitamix blade?
Do I need to replace my blade assembly? Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.
Why does my Vitamix smell like burning?
In addition, the Vitamix motor is designed with Automatic Overload Protection to protect itself from overheating. If the motor should overheat, it may emit a burning smell. If this occurs, turn the power off for up to 45 minutes, allowing the machine to cool down or reset.
Do I need a receipt for Vitamix warranty?
235.4840. You will be asked to provide a date of purchase and proof of purchase for any blender that has not been registered with Vitamix. For blenders subject to this Warranty you will be provided with a return authorization number, up-to-date shipping instructions and a pre-paid return pick up label.
How do I know if my Vitamix is under warranty?
Product Registration.
You can register online at or by calling our customer service department at 1-800-848-2649. Failure to register your product purchase will not diminish your warranty rights.
Can I return my Vitamix to Costco?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Is there a reset button on a Vitamix?
To reduce the reset time, unplug the machine, remove the container, and blow air into the center section of the bottom with a hair dryer on the cool setting. 220 Volt machines: 220/240 motors are equipped with a reset button. If the motor shuts off, press the black reset button on the bottom of the machine.
Why is my Vitamix not blending?
Loading Your Container
Placing heavier, frozen items on top of lighter ingredients helps weigh them down and gets the blend moving faster. This can help prevent the blend from stalling, also called cavitation, which happens when air pockets form around the blades.
How do I reset my Vitamix scale?
Touch the Timer button to silence the scale. 8. To reset a running timer, touch and hold the Timer button. Until you turn the scale off, the timer will remember the last value you set and default to that value the next time you set it.
How much is a Vitamix trade in?
5) Trade-in your used Vitamix
You can use the Vitamix Trade-in Program to get a $100 (C$150) credit on purchases of any new or Certified Reconditioned machine.
Can you return a used Vitamix?
FAQ – Returns
If you are not completely satisfied with the performance of your Vitamix machine, simply return it within 30 days for a full refund—Vitamix will even pay for return shipping if you are in the U.S. or Canada. Vitamix stands behind its products, and our commitment to your satisfaction is our top priority.
Where can I return my Vitamix?
To return a machine or other product purchased from Vitamix at any time, you will need a Return Authorization (RA) number. To obtain this number, call 1-800-848-2649 or email . Credit for all returns will be refunded in the same manner as the original payment.
