Metro PCS offers a wide variety of phones and services. There is a wide variety of options to meet your needs. Metro PCS can help you set up new service and fix your cracked or broken phone. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
How do I file an Assurant claim?
For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
Does phone insurance cover lost phone?
What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
How does Metro PCS warranty work?
If you’re not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store. It must also meet these criteria: A “like new” condition.
What if I lost my Metro PCS phone?
Contact Metro for help with your lost or stolen phone by visiting your local store or by calling 1-888-8metro8 (1-888-863-8768). If you wish to end your Metro by T-Mobile wireless service, you simply need to stop paying for your account.
Why do I have to pay a deductible for my phone?
Asurion, like most insurance programs, requires that you pay a deductible when a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases the deductible is far less than the full retail price that you would pay for a new smartphone. Was this answer helpful?
How long do I have to return my phone to Assurant?
We must receive your defective device within 15 days of when you receive your replacement. If we do not receive your device within 15 days, we’ll charge the non-return fee. This fee is equal to the no-contract retail price of your defective device (not exceeding $1,400).
How do I contact Assurant?
Welcome to Assurant Insurance Center. 8:00 a.m. – 8:00 p.m. ET. Claims Customer Service: Speak to a live representative to report a new claim 24 hours a day, 7 days a week by calling 1.800. 358.0600.
Does Metro PCS cover water damage?
Device Benefits:
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer’s warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
How do I make a claim on my insurance phone?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
What do you say to claim on phone insurance?
What to say when claiming phone insurance. As soon as you damage or lose your mobile, you should call your provider immediately. When claiming phone insurance, you should say what your policy number is and what exactly has happened to your phone.
How do I know if Assurant got my device?
Claims Process
Enter your IMEI or serial number in the File or track a claim box on the homepage and click Submit.Once your information has been verified, click Track My Claim. Click on the My Claim Documents tab to verify whether your claim documents have been received or if additional information is needed.
What counts as accidental damage phone?
What is accidental damage? Accidental damage is the term that many insurers use to explain sudden, unforeseen events that result in the damage of your gadget. This can range from dropping your mobile phone down the toilet, to unexpectedly spilling a glass of water on your laptop – we’ve all been there.
What to do when you break your screen?
Don’t Let a Broken Phone Screen Ruin Your Day
Claim on your phone insurance.Find or borrow an old phone.You can put a screen protector on a cracked screen.Repair the cracked screen yourself.Pay for the screen to be repaired.Trade in or sell the phone and buy a replacement.Contact your carrier for an upgrade.
Does accidental damage cover screen damage?
Accidental drops, spills, bumps, and structural failures incurred under normal operating conditions or handling, including electrical surges and damage to the integrated LCD screen. If you have on-site warranty coverage, you may qualify for on-site ADP repairs3.
