Phone Support
Xactware customer support specialists are available to take your phone calls to address any Xactware-related issues for an additional fee of $20 per case. Phone support is open from 6 a.m. to 6 p.m. Mountain Time Monday – Friday (closed Christmas Day and New Year’s Day) at 1-800-710-9228.
How do I access xactimate online?
To access Xactimate online, visit on a supported browser and log in with your Xactware ID.
Is xactimate free?
Test drive Xactimate free for 30 days to see the best claims estimating solution in action.
How do I register with XactAnalysis?
On the XactAnalysis login page , click Sign Up. Fields appear where you enter your new Xactware ID (must be your primary email address), your name, phone number, email address (can match your Xactware ID or be a secondary address), and password. Click Create. You will receive a verification email.
How does xactimate get their pricing?
Each price list is based on local and regional material, labor, equipment, and unit cost information as surveyed from suppliers who service that market. After selecting a price list item within an estimate, all users can “drill down” to view—and edit if they have authorization—detail within the price in Xactimate.
How do I find my xactimate product key?
Your Product Key Code is a 20-character code located on the back of your jewel-case or found by choosing About Xactimate from the Help menu in the Xactimate program. If your program has expired, your Product Key Code will be displayed upon login.
Is xactware the same as xactimate?
In 1986, Xactware opened for business with Xactimate, its flagship estimating system. Xactimate helped contractors and insurance adjusters estimate repairs much faster and more accurately than they ever could before.
What browser supports xactimate?
Resident Android web browser or Chrome. XactAnalysis User ID and password.
Is xactimate online going away?
Xactware announced that the end of life for Xactimate 28 will occur on December 1, 2021. They will also stop supporting Xactimate desktop 28 on July 31, 2021.
Why do insurance companies use xactimate?
Xactimate® is a computer software system for estimating construction costs that has become widely used by insurance companies in the past decade. Insurance company adjusters use it to calculate building damage, repair and rebuilding costs. Adjusters use Xactimate to generate loss estimates and claim settlement offers.
How long is xactimate certification good for?
Exam access will expire after one year. The time limit for the Practical Exam and Knowledge Exam is 180 minutes. Results with associated learning objectives will be available for review immediately upon completing the exam.
How long does it take to learn xactimate?
The Xactimate mobile Training course contains 4 hours of instruction necessary for a proficient Xactimate user to learn how to create an estimate in Xactimate mobile.
Is XactAnalysis included with xactimate?
If you are working in an insurance carrier’s preferred network or are otherwise receiving assignments to be completed and uploaded using Xactimate, then XactAnalysis SP is just the tool to help you manage all of your assignments. Best of all, access is included at no additional charge!
How do I download my XactAnalysis profile?
Add a new profile
On the Xactimate tab, click Tools.Click Install New Profiles.Once you are connected to XactAnalysis, the Select Products dialogue box will open. Select the profile to add.Click Next to download the profile.
How do I get XactNet address?
Where do I find my XactNet Address?
In the project dashboard, select Help in the navigation menu on the left.Click About Xactimate.Look for the XactNet Address for your instance in the About Xactimate dialog box that appears.
Does xactimate include profit?
Within Xactimate, general overhead and profit (O&P) for general contractors are added as percentages in the Estimate Parameters window. Subcontractor overhead and profit is intended to be included in the labor overhead portion of the retail labor rate (see “Job Personnel Overhead” below).
How often is xactimate updated?
How often are price lists updated? Xactware’s pricing data is published monthly in North America, and quarterly in the United Kingdom and Ireland. These price lists can be downloaded from any location with an Internet connection 24 hours a day, 365 days a year.
