Ego Customer Service

Ego Customer Service

HOW TO OBTAIN SERVICE. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. When requesting warranty service, you must present the original dated sales receipt. An authorized service center will be selected to repair the product according to the stated warranty terms.

How long has EGO been in business?

EGO is a business built on innovation. Part of an international manufacturing business established in 1993, we’ve pushed the boundaries of cordless technology from the very first days.

Who makes EGO power equipment?

Chervon now holds a spot as one of the top 10 manufacturers of power tools in the world. Their products are sold by over 30,000 stores in 65 countries. Chervon manufactures products for several well-known manufacturing brands as well as their own house brands: EGO and Devon.

Do EGO batteries have a warranty?

EGO tools are backed by an industry leading 5-year warranty. Our batteries and chargers are backed by an industry leading 3-year warranty. We stand behind our products, so please call with any concerns or questions.

Can EGO 56v batteries be repaired?

Rebuild Service for an EGO® BA2800T battery pack. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Cases, connectors, and circuit boards are re-used and are not replaced or serviced.

How do you contact EGO power?

Call Us. For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656).

Is EGO a Chinese company?

Ego Outdoor Power Equipment is made by Chervon, a Chinese company with manufacturing plants in Nanjing, China, and Stuttgart, Germany. Their USP is making battery tools that are as powerful as gas ones.

Is Home Depot getting rid of EGO?

EGO Moves from Home Depot to Lowes in Huge Retail Shakeup

Crazy news came out this week with a press release from The Home Depot. The company stated that its “outdoor power equipment is being reset and positioned by brand”. This new brand rollout is expected to hit all 1300 of its U.S. stores by the end of the year.

Why is EGO not at Home Depot?

Home Depot drops Ego power equipment brand, which lands deal with Lowe’s. The EGO brand of cordless outdoor power equipment is developed by Chervon. Home Depot is cutting a brand from its inventory as part of a “reset” of its outdoor power equipment.

Is Greenworks and EGO the same company?

Greenworks and EGO are two different companies, both with headquarters in the USA and manufacturing plants in China. Greenworks was founded in Canada by Yin Chen under the name Global Tools Group, and Chervon the parent company of EGO Power Plus was founded by Peter Pan and his two partners in China.

How long do EGO mowers last?

Battery Life

EGO advertises 60 minutes on battery. I used a combo of bagging and mulching for the first cut, and my lawn was overgrown by triple what I normally let it go. In my first cut, I got just about 60 minutes on 1/3 acre of grass.

Do EGO batteries work with other brands?

Yes! ALL type of EGO batteries are interchangeable to all equipment. The only difference are the run times.

How do I fix my EGO?

25 Ways To Kill The Toxic Ego That Will Ruin Your Life
Adopt the beginner’s mindset. Focus on the effort — not the outcome. Choose purpose over passion. Shun the comfort of talking and face the work. Kill your pride before you lose your head. Stop telling yourself a story — there is no grand narrative.

Why is my EGO battery flashing red?

The red LED flashes red or all the LEDs go out. Battery pack or charger is defective or bad connection between the battery pack and charger. 1. Try to remove and reinsert the battery pack in the charger.

Is Amazon an authorized EGO dealer?

Hi there, excellent question. If you purchase from Amazon direct it is an authorized dealer. If purchasing from a company on Amazon or individual, we recommend verifying their status with EGO, to ensure that you are eligible for the manufacturer warranty: 1-855-346-5656.

How long does EGO 56V battery last?

An EGO Power+ 2.5Ah 56V ARC Lithium battery will power a cordless hedge trimmer for up to 75 minutes. A 4.0Ah battery will power a cordless hedge trimmer for up to 120 minutes.

Why is my ego battery flashing orange?

The power indicator flashes orange. The battery is too hot. Cool the battery pack until the temperature drops below 67°C.

How do I store my ego battery for the winter?

Place a lithium-ion battery in a climate-controlled storage structure, such as a shed or garage, or take it inside your house for storage. Lithium-ion batteries handle cold temperatures – down to 14 degrees Fahrenheit – better than warm temperatures.

Robert Thorne
Author

Robert Thorne

Robert Thorne covers electric vehicle innovations, autonomous driving systems, global mobility trends, and automotive engineering developments.