By law, we have to verify your prescription to make sure the contacts we’re sending out are correct. We can contact your eye doctor’s office for you, but it can take up to one business day to hear back from them.
How long does it take 1-800 Contacts to deliver?
1-800 Contacts offers ground shipping (which takes 5 to 7 days) for free. Note that this is pretty standard for companies that ship contacts.
Is 1-800 Contacts com legit?
1-800 Contacts has a consumer rating of 2.47 stars from 107 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about 1-800 Contacts most frequently mention business days, next day and credit card problems. 1-800 Contacts ranks 80th among Contact Lenses sites.
How do I cancel my 1-800 Contacts account?
In addition, can do this by accessing “My Account”, sending a request to or calling us at 1-800 CONTACTS (1-800-266-8228) to speak with a Customer Service Representative. We will retain your email address in order to be able to abide by your opt out choice.
How long does 1800 contacts take to verify prescription?
After you submit your order, we’ll verify your prescription with your eye care provider to make super-sure you get the correct contacts. This may take up to one business day.
Can you order contacts online with an expired prescription?
Don’t try to buy contact lenses online with an expired prescription, it’s illegal to sell anyone contact lenses without a valid prescription. So, check your contact lens prescription right now. If they’re close to or past the expiration date, contact your eye doctor and schedule an eye exam.
How do I see my prescription on 1-800 Contacts?
Your prescription details can be found on the side of your contact lens box. If you don’t have your box, we’re happy to contact your eye care provider to get a copy of your prescription for you.
How long does it take for contact lenses to arrive?
Free standard shipping on contact Lenses is 5-7 business days, depending on the prescription verification process.
What happens if 1-800 Contacts can’t verify your prescription?
Whenever you want to buy your lenses from a retailer such as 1-800 Contacts, your doctor must cooperate. If your eye doctor does not respond to our request for verification within eight business hours, the prescription is considered verified, and you will receive your lenses.
Does my optician have to give me my prescription?
An optician is obliged to provide you with the written prescription following the eye examination. You are then able to take the prescription to another practice. By law, the prescription must provide the basic results of the eye examination.
