Navigate to Type in the default phone number for your Ooma account. Type in the password that you set up while you were activating your Ooma device.

How do I get my Ooma back online?

The device can be reset by following these simple steps:
Disconnect the power cord from the back of the device for 15 seconds before reconnecting it.Be sure that your router is on and all devices are connected to it.Power on your Ooma device.

How do I change my Ooma wireless network?

Configure wireless settings

Browse to setup.ooma.com. Click on the Wireless tab on the left. Follow the directions on the screen to link the Telo to your home Wi-Fi network. You’ll need your wireless network name and password to connect.

How do I reset my Ooma password?

How to reset a user’s password
Log in to office.ooma.com as an administrator and navigate to the Settings page.Locate the user whose password will be updated and click the corresponding line.Under the Basic tab, choose whether to reset or manually override the password: Click Save.

Where Can I Find My Ooma account number?

Account number: Your 10 digit mobile number with a one in front of it. PIN number: Your Ooma account password. If you do not have this information, you will need to contact Ooma at 1-866-929-6662.

How do I pay my Ooma bill?

Log in to office.ooma.com as an administrator and navigate to the Account page. Click Billing. Review the billing information that is on file under the Payment Information section. If you want to update the credit card on file or the billing address, click Edit.

Why is Ooma not working?

Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.

Why is setup Ooma not working?

If you are unable to connect to in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.

How do I reset my Ooma base station?

To reset your Ooma Telo base station, you will need to unplug the power cord from the back of the unit, wait 10 seconds, and then plug it back in. Once the unit has restarted, you will need to press and hold the 1 and 3 buttons on the top of the unit until the light ring around the button flashes green.

Does OOMA work with wireless router?

Any router that supports the 802.11b/g/n standard should be compatible with the Ooma Wireless Adapter.

What is my Ooma IP address?

Open a web browser on your computer and navigate to or

How do I check what my phone number is?

On Android the most common path to finding your number is: Settings > About phone/device > Status/phone identity > Network. This slightly differs on Apple devices, where you can follow the path of Settings > Phone > My Number.

How do I find my old home phone number?

How to Find Old Phone Numbers?
Check Your Old Phone Bills. Check Your Old Tax Records. Check Your Online Shopping Address. Scan All the Old Emails. Power Up Your Old Phones. Check Your Membership Info. Check Your Credit Report or Bank Info. Find the Old SIM Card.

Can I port my Ooma number to Google Voice?

Your mobile number can not be ported at this time. – We currently don’t support porting from your carrier. We apologize and are working on adding support for more carriers.