Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online.
Enter a location and click the magnifying glass or select the Use current location button to search for a store near you. The closest stores will appear for you to choose from. Click the Book Appointment button.
How do I get Comcast to come to my house?
Step 1: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at or call 1-800-Xfinity and we’ll determine if service can be provided to your address.
How do I speak to a live agent at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
Does Comcast charge for technician?
Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.
How long does a Comcast installation take?
Television sets and/or entertainment centers are at least three to five feet away from the wall. All pets are secured while the technician is in your home. Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.
What if Comcast is late for an appointment?
To prove how serious it is, Comcast is making a new promise: “If a technician doesn’t arrive on time for an appointment, Comcast will automatically credit the customer $20,” the cable company said.
Is Xfinity and Comcast the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
Is Xfinity customer service 24 hours number?
Chat with Xfinity
Get 24/7 help with any questions you have.
What does Xfinity waitlist mean?
The Appointment Waitlist tool lets you quickly and easily request preferred dates and times for your upcoming service appointment! If your requested timeslot becomes available, we’ll send you a text message. Note: This feature is only available in some locations at this time.
How do you talk to a person on the phone?
TIPS FOR GETTING TO A HUMAN:
Dial O, or try multiple zeros.You can add the # key or the * key before and after a 0.Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.Being silent sometimes works (believe it or not some people still have rotary phones)Speak non-sensible phrases to confuse computer.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website
If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
What is the 1 800 Comcast number?
Call 1-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.
How much does Xfinity charge for a service visit?
1. That’s up from a current price of $79. In addition, Comcast will charge $70 for in-house service calls, up from $40.
What does a Comcast technician do?
From meeting new customers and installing the latest XFINITY products, to troubleshooting technical issues, as a valuable member of the team, you’ll build your talents while we work together to create a successful customer experience.
Does Xfinity offer free installation?
Who qualifies for a free Xfinity installation kit. New Xfinity cable TV subscribers are eligible for a free installation kit when they bundle internet service with television. Current Xfinity TV customers are also eligible if they add an internet bundle.
Do you tip Comcast technician?
The worker who comes to your home to install your cable may work for the cable company directly, or might be an outside contractor. A tip for good service is often appreciated. “If he’s out there in the hot sun, maybe digging around under your house, you want to show him a gesture of kindness,” said Gottsman.
How does Comcast wire your house?
An underground cable line normally brings Xfinity services to your home. In most cases, these lines are installed when your home’s being built. However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced.
What happens during an Xfinity Home Install?
The technician will advise you on how to customize your system to fit your family’s needs plus walking you through the features of your new system. The technician will also ask you or your authorized decision-maker to assign a master code to arm and disarm your system.
