You must have internet service, a webcam with a headset or speakers and a microphone to participate in a JPay Video Connect session, or a smartphone with the same functionality.
How do I set up JPay video connect?
On the JPay home page, click Video Connect on the navigation menu,
On the Video Sessions page, click Start Video Session Now! in the video session box of the session you want to join.A banner will appear briefly as the video client starts up.
How do I schedule a video chat on JPay?
To schedule a JPay Video Connect
On the Schedule JPay Video Connect page you can click the JPay Video Connect Terms of Use link to read them. When you are done reading the terms of use click Continue. In the Choose Date box, select the day for your JPay Video Connect, then click Continue.
How do I watch videos on JPay?
You can add attachments to your JPay emails.
To attach a video
On the Compose page, click Attach Video.On the Add Picture page, click the Browse button to browse your system for a video. On the Add Picture page, click Attach to attach the video to the email.Repeat steps 2-3 to attach more videos to your email.
How does JPay video work?
Face-to-face in Real Time. JPay’s Video Connect offers you the opportunity to connect with your incarcerated loved one in real time. To use the service, you must first schedule a session and have it approved by your loved one’s facility, a process that is made simple with a convenient calendar function on JPay.com.
Can you do a jail video call on iPhone?
IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet.
Why is JPay video visit not working?
If you receive an error message that says your microphone and camera were not detected, make sure the devices are securely plugged into your computer and try to test your equipment again. The retest will tell you if your equipment is set up improperly or is not in good working order.
Can inmates send videos on JPay?
A VideoGram is a 30 second video clip that you can send to an inmate as an attachment to an Email. VideoGrams are created with a webcam and microphone from your personal computer. How can I purchase a VideoGram? To purchase a VideoGram please open a JPay.com account, Click on the video Tab and follow the prompts.
Can you do GTL visit me on Iphone?
iPhones and iPads are not compatible for video visits, but they can be used for scheduling purposes. If using an Android smartphone or tablet, you can download these two apps from the Google Play store – GTL – Schedule Visits (1 of 2) and GTL – Internet Visits (2 of 2).
Is JPay monitored?
Yes. All electronic messages are subject to monitoring. Electronic messages may not jeopardize the public or the safety, security, or orderly operation of the correctional facility. All messages are screened for words or phrases which may represent a risk to the security of the facility or the safety of the public.
How do I make a video call with Securus?
Start by making sure you have downloaded the Securus app. Then, create a Securus Online account and follow the step-by-step instructions in order to begin scheduling your At-Home video session. You can also visit from home using a computer (desktop or laptop), high speed internet access and a webcam.
How do you send inmates videos?
GTL’s ConnectNetwork is the one-stop resource for friends and family members to connect with their incarcerated loved ones. Friends and family can deposit money into an inmate’s accounts, schedule and conduct video visits, and send messages. To learn more about ConnectNetwork, please visit
Can you send bathing suit pictures to inmates?
Can you send bathing suit pictures to inmates? Answer: NO. Very few facilities allow nudity or anything that could be considered sexually explicit photos.
Do inmates get JPay on weekends?
Once you have purchased stamps you can send emails to the inmate/offender you want. Your emails will be delivered in one or two business days but never on weekends or holidays.
What does JPay email censored?
If the text (email) is censored, any attachment (photo) to the email is also censored, and will not be delivered, but if an attachment is censored, and the text is approved, only the attachment will be removed, and the text delivered to the prisoner.
Can you do video visits on iPhone?
Before your visit, you will need to set up Zoom so it can use your camera and microphone on your iPhone. You will only need to do this the first time you use video visits. 1. In Safari, go to the Zoom test page and click Join Meeting.
Why is JPay video visit not working?
If you receive an error message that says your microphone and camera were not detected, make sure the devices are securely plugged into your computer and try to test your equipment again. The retest will tell you if your equipment is set up improperly or is not in good working order.
How do inmates know they have a JPay email?
How do I know if I received an Email from an inmate? You will get a notification on your JPay.com account that you have received Emails.
How do I make a video call with Securus?
Start by making sure you have downloaded the Securus app. Then, create a Securus Online account and follow the step-by-step instructions in order to begin scheduling your At-Home video session. You can also visit from home using a computer (desktop or laptop), high speed internet access and a webcam.
