Open a web browser on your computer and navigate to or Once you have completed this connection, you will be able to access the set up page to configure your system’s settings.
How do I get my Ooma back online?
The device can be reset by following these simple steps:
Disconnect the power cord from the back of the device for 15 seconds before reconnecting it.Be sure that your router is on and all devices are connected to it.Power on your Ooma device.
How do I change my phone number on Ooma?
Note: If you wish to change your existing Ooma phone number, you can contact Ooma Support to select a new number in your desired calling area for a one-time charge of $19.99.
How do I reset my Ooma?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
Where Can I Find My Ooma account number?
Account number: Your 10 digit mobile number with a one in front of it. PIN number: Your Ooma account password. If you do not have this information, you will need to contact Ooma at 1-866-929-6662.
How do I set up Ooma Hub?
The clear ooma Tab, at the top left corner of the ooma Hub device, should light up RED and begin to blink as it boots up. Next, power on your network devices (modem, switch, router). Wait a few minutes for everything to boot up. Pick up the phone attached to the ooma Hub and press the Play button.
Why is my Ooma device offline?
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can’t connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
Why is setup Ooma not working?
If you are unable to connect to in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
How do I reset my Ooma Telo to factory settings?
Re: Telo Base Factory Reset
To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.
How much does it cost to keep your phone number with Ooma?
You must port your phone number to Ooma before you can get rid of your landline. Number porting costs a one-time fee of $39.99 per number you wish to port, and is available in most areas. For customers that upgrade to an annual subscription to Ooma Premier you can port one number absolutely free.
Can I keep my home phone number with Ooma?
Number porting is supported in most calling areas. You can check whether your current phone number can be ported to Ooma by visiting If you want to port your phone number, it is necessary to keep your existing home phone service until this process is complete.
How does Ooma work with multiple phones?
Important: If both phone lines are wired into a single physical jack in each room, (meaning that you don’t have two phone jacks, one for line 1 and one for line 2), you must use a two-line splitter to connect your Ooma Telo Base Station or Phone Genie to the second line.
How do I reset Ooma after Internet outage?
Re: restart sequence after a power outage
My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
Is Ooma Hub still supported?
As you may know, we discontinued technical enhancements and customer support for the first generation Ooma Hub product over three years ago.
Why does Ooma blink red?
Re: Ooma Telo stopped working, nonstop blinking red logo. A flashing red Ooma Symbol means the Ooma Telo isn’t “seeing” the Internet. First check and make sure your credit card information is up to date. Ooma will turn off your connection if the credit card information isn’t up to date.
How do I check what my phone number is?
On Android the most common path to finding your number is: Settings > About phone/device > Status/phone identity > Network. This slightly differs on Apple devices, where you can follow the path of Settings > Phone > My Number.
How do I recover my old phone number?
How to Find Old Phone Numbers?
Check Your Old Phone Bills. Check Your Old Tax Records. Check Your Online Shopping Address. Scan All the Old Emails. Power Up Your Old Phones. Check Your Membership Info. Check Your Credit Report or Bank Info. Find the Old SIM Card.
Can I port my Ooma number to Google Voice?
Your mobile number can not be ported at this time. – We currently don’t support porting from your carrier. We apologize and are working on adding support for more carriers.
