What happens if I lose my key? (
If you lost your keys and suspect someone may have access to them, please call us immediately at 855-245-3311 to deactivate your bike key and prevent fraudulent use. You can order a new bike key for a replacement fee of $10.
How do you unlock a Citi Bike without a key?
Mobile App Instructions
Download the app.Click Get a Pass.Select the pass or membership you want to purchase.Once you’ve purchased your pass, go to the Citi Bike station you’d like to use and tap on the station icon in the map.Select “Unlock a bike” and a 5-digit ride code will appear on the screen.
Do Citi Bike keys still work?
We highly encourage riders to use the Citi Bike app over bike keys. It’s easy and convenient to unlock a bike using the Citi Bike app, plus you can find stations, plan your ride, and more. Bike Keys are recyclable! Just drop the key into any plastics recycling bin in NYC.
How can I use Citi Bike without phone?
Kiosk Instructions
Push the button on the kiosk to wake up the screen.Press the “Rent a bike” button on the kiosk screen.Insert your credit or debit card.Choose how many bikes you’d like – up to 4.Select the type of pass you’d like.Print your ride code, which you’ll use to unlock your bike(s)
What is Citi Bike key?
A Premium Reward for the Biggest Helpers. The Citi Bike Angels Steel Key is a premium reward for users of Citi Bike, the nation’s largest bike sharing system.
Why can’t I unlock a Citi Bike?
If your bike doesn’t unlock, make sure you’re at an online station. When the light on the dock turns green, the bike is unlocked. Pull the bike out of the dock by the handlebars or lift the bike by the seat to release it.
How do I unlock multiple Citi bikes?
24-Hour and 7-Day Pass holders must request a new ride code to unlock another bike. Just swipe the same card you used to purchase your pass at the kiosk and a new code will be generated for you (your card will not be charged again). 24-Hour and 7-Day Pass holders must request a new ride code to unlock another bike.
Can I unlock two Citi bikes?
On Monday, the nation’s biggest bike share system revealed that annual members can rent as many as four Citi Bikes — at $3.26 per 45-minute ride — from their active accounts, simply by selecting the “group rides” option in the app.
How do I activate my blue bike key?
Log into your account online and click the link to activate the bike key. Input the ID code on the bike key, which can be found right below the barcode. To unlock a bike with a key, insert the bike key into the slot on the dock next to an available bike. When the light on the dock turns green, the bike is unlocked.
How do I get a free Citi Bike?
How do I sign up?
Download the Lyft or Citi Bike app.Follow the instructions to complete your registration.Add the promo code “Healthfirst21” to the rewards section of your app.Unlock your bike and ride!
Can you leave Citi bikes anywhere?
A membership allows a rider to check out and return ANY available bike from ANY station, all day long.
How are Citibikes charged?
A trip on an e-bike will cost 10 cents per minute for Citi Bike subscribers (an annual subscription is $169), 5 cents per minute for reduced fare subscribers, and 15 cents per minute for those without a subscription.
How do I cancel my Citi Bike membership?
If you’d like to cancel your membership, log into your account on our website. Go to the ‘Membership’ section and click ‘View details’. You’ll find a link to cancel your membership.
