An offline printer is one that cannot communicate with the device sending the print job. Unfortunately, a printer that is offline cannot receive new print jobs and process them, so it's wise to pause all print jobs until you resolve the issue.
How do I get my printer back online?
How to get your printer back online.
- Turn off the printer and unplug the power cord from the printer itself.
- Turn off the computer.
- Wait 30 seconds and turn on the computer.
- Plug the printer power cord back into the printer and turn the printer on.
- Check the functionality of the printer.
Why is HP printer showing offline?
This can be caused by an error between your device or computer and the printer. Sometimes it maybe as simple as your cable not correctly attached or a simple error coming from a paper-jam. However a printer appearing as “ Offline ” error can also be down to problems with your printer driver or software.
