What Is a Shared Mailbox?

What Is a Shared Mailbox?
A shared mailbox is a mailbox that multiple users can use to read and send email messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.

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Just so, what does a shared mailbox mean?

A shared mailbox is an inbox that allows multiple people to send and receive email from the same address. Because a shared mailbox is an entire inbox, the members have a common calendar, and contacts list.

Secondly, does a shared mailbox need a user account? Each shared mailbox can be a maximum size of 50GB but shared mailboxes over 50GB in size need to be licensed. A Shared mailbox doesn't have a username and password and users cannot log into it directly. A user must sign in to his/her own mailbox and then open the shared mailbox using permissions.

Beside above, when should you use a shared mailbox?

Cases where you might want to use a shared mailbox The shared mailbox provides a better solution than just forwarding because it provides access to the entire mailbox. We use this for transitional purposes so the new person in that role or manager can move the contacts, calendar, and other information in that mailbox.

How do I access a shared mailbox?

Use a shared mailbox on a mobile device (phone or tablet)

  1. Sign in to your primary account in Outlook for iOS or Android.
  2. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.
Related Question Answers

What happens when you convert a mailbox to a shared mailbox?

After converting the mailbox to a shared one, you can remove the license from the user's account. Shared mailboxes can have up to 50GB of data without a license assigned to them. To hold more data than that, you need a license assigned to it. Don't delete the old user's account.

What is the difference between shared mailbox and user mailbox?

A shared mailbox is just that, a mailbox that can be shared with one or more users. Shared mailboxes do not require a license and have all of the features of a normal mailbox; they have an inbox, a calendar, a contact list etc. A regular mailbox by default goes to user.
Sarah Jenkins
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Sarah Jenkins

Sarah Jenkins is a veteran tech journalist with over 12 years of experience covering artificial intelligence, mobile innovations, and digital ethics. Her insights have appeared in leading technology publications worldwide.