Each employer has the option to purchase EAP services as an automatic benefit for their employees. If your employer has selected this OEBB benefit, you can access services by calling 1-866-750-1327 or going online to and using access code: OEBB.

How do I access EAP services?

1. over the phone at 1-800-268-5211 (English and French options available) TTY: 1-877-338-0275.
2. in person (following health and pandemic guidelines)
3. online.
4. through the free LifeWorks app.

How do I set up EAP?

1. Set up an EAP committee. …
2. Determine the right EAP model for your organization. …
3. Create an EAP policy. …
4. Hire EAP contractors or professionals. …
5. Announce the EAP to your team. …
6. Offer individual HR appointments. …
7. Continuously review your EAP’s progress.