A runbook is a detailed “how-to” guide for completing a commonly repeated task or procedure within a company’s IT operations process. Runbooks are created to provide everyone on the team—new or experienced—the knowledge and steps to quickly and accurately resolve a given issue.

What is the purpose of runbook?

A runbook is a detailed “how-to” guide for completing a commonly repeated task or procedure within a company’s IT operations process. Runbooks are created to provide everyone on the team—new or experienced—the knowledge and steps to quickly and accurately resolve a given issue.

What is a runbook in business?

A runbook is a document that contains relevant background information and practical procedures to accomplish IT or DevOps tasks, or address and resolve incidents. A runbook follows a standardized format to create uniformity and enable staff to quickly find and follow the associated process or task.