Macy’s accepts returns accompanied by either an eReceipt or paper receipt. … Since receipt information can typically be retrieved for up to two years following your purchase, we’re able to look up your purchase information with your account number, a customer return label, or a Gift Registry number.

Can Macy's look up my receipt?

Macy’s accepts returns accompanied by either an eReceipt or paper receipt. … Since receipt information can typically be retrieved for up to two years following your purchase, we’re able to look up your purchase information with your account number, a customer return label, or a Gift Registry number.

Can you return to Macy's without a receipt?

The answer is yes. Macy’s return policy says it will accept returns without a receipt if the product still has the store’s sticker, or you have a gift card receipt. … Items purchased at any Macy’s store can be returned to any of its store locations, not just the original location.