911 dispatchers say system puts police, public at risk. Program, called ProQA, requires dispatchers to follow scripts when taking police or fire calls.

What does pro QA stand for?

Benefits of ProQA ProQA incorporates adaptive software that gives the dispatcher scripted panel-logic caller interrogation utilizing International Academies of Emergency Dispatch (IAED) protocols that expedite a response that best assists the caller/patient.

What is Bravo response?

Bravo Response–Non-life threatening, but a little more serious. First Responders respond lights and siren, Medic Unit responds non-emergency. Charlie Response–Potentially life threatening. All units respond emergency.