A questionnaire is a research tool featuring a series of questions used to collect useful information from respondents. These instruments include either written or oral questions and comprise an interview-style format.

What is an example of a questionnaire?

Some examples of a questionnaire are: Customer Satisfaction Questionnaire: This type of research can be used in any situation where there’s an interaction between a customer and an organization. For example, you might send a customer satisfaction survey after someone eats at your restaurant.

What are the 4 types of survey questions?

• Multiple choice questions.
• Rating scale questions.
• Likert scale questions.
• Matrix questions.
• Dropdown questions.
• Open-ended questions.
• Demographic questions.
• Ranking questions.