You can use Safe Mode to solve serious issues like uninstalling incompatible software or malware that's preventing your computer from running properly. Both Windows and Mac computers can be booted into a version of Safe Mode.

Should I use Safe Mode?

Windows' Safe Mode is an essential tool. ... Safe Mode is a great way to remove problem-causing software—like malware—without that software getting in the way. It also provides an environment where you may find it easier to roll back drivers, and use certain troubleshooting tools.

What is the benefit of Safe Mode?

Safe mode is designed to help you find problems with your apps and widgets, but it disables parts of your phone. Pressing or holding certain buttons during start up will bring up recovery mode. For help with any step on your device, visit the Devices page, select your device, and find the steps there.