Restart your computer. If Zoom still crashes or is not responding after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

Why is my camera showing a black screen on Zoom?

The black screen during screen sharing could be caused by a graphics card with automatic-graphics switching (such as an Nvidia card). Open the Nvidia Control Panel in the Windows Control Panel. Click Manage 3D Settings.

Why is camera not working?

If the camera or flashlight is not working on Android, you can try to clear the app's data. This action automatically Resets the camera app system. Go to SETTINGS > APPS & NOTIFICATIONS (select, “See all Apps”) > scroll to CAMERA > STORAGE > Tap, “Clear Data”. Next, check to see if the camera is working fine.