Consumer Assessment of Healthcare Providers & Systems (CAHPS) The Centers for Medicare & Medicaid Services (CMS) develop, implement and administer several different patient experience surveys.

What are the two types of CAHPS surveys?

Several types of CAHPS surveys are available for different kinds of healthcare settings and providers. Examples include the CAHPS Health Plan Survey, the CAHPS Hospital Survey (HCAHPS), and the CAHPS Clinician & Group Survey (CG-CAHPS).

What are the three broad goals shaped CAHPS?

The three goals of the survey include: creating incentives to improve the quality of care, producing comparable data on patient's perspectives, and increasing transparency within healthcare to make the public more accountable.