To factory reset your tracker:
- Attach the charging cable to your tracker and plug the other end into a USB port.
- Press and hold the button for approximately two seconds and without letting go of the button: ...
- Let go of the button and hold it down again.
How do I clear and reset my Fitbit?
Fitbit factory reset
- From your tracker, swipe across to the 'Settings' menu.
- Once in the 'Settings' section, find the 'About' tab and tap it.
- From here, scroll to the section that's labelled 'Factory Reset' or 'Clear User Data'.
- You'll then be prompted to confirm the decision to clear your Fitbit to its box settings.
How do I factory reset my Fitbit Charge 2?
How to factory reset a Fitbit Charge 2
- Attach the Fitbit to its power source, and then start holding down its single button.
- After two seconds, unplug the USB cable from its port, still holding the button.
- Count eight seconds, release the button for one second, then press it down again.
