Try selecting a different size (small or large) for the rear surround speakers in the menu. Verify that the A/V receiver is set to a surround sound mode. IMPORTANT: ... If your source is a DVD or Blu-ray Disc® player, verify that the surround sound is enabled in the menu for the player itself.
How do I get my surround sound to work?
The two most common methods to allow the television sound be heard through the speakers of a stereo receiver or home theater system are:
- HDMI connection using the Audio Return Channel (ARC) feature.
- Connection using Coaxial Digital Cable, Optical Digital Cable, or Audio Cable.
How do I turn my surround sound speakers on?
On most home theater receivers, volume levels can be adjusted either with the remote control or from the front panel of the component. Turn on the power to the home theater receiver and press the "SURR" or "Surround" button in the control section of the remote control or on the receiver's front control panel.
