Paper Is Jammed in the Paper Output Slot or the Rear Tray
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. ...
- Open the Rear Cover. ...
- Pull the paper out slowly. ...
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.
Why is my printer saying paper jam but there is no jammed paper?
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. ... Reconnect the power cord to a wall outlet and to the printer.
How do I reset my printer after paper jam?
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
