If your voucher code is not working, it could be due to the following reasons: The voucher code has expired. Products in your shopping cart are not eligible for the discount. ... If applying a "new user only voucher" and our system detected that another account has logged in using the same device before.
Why can't I use my Shopee free shipping vouchers?
If you have issues applying Free Shipping Vouchers, it may due to one of the following reasons: Free Shipping Vouchers are fully claimed or used by other users. You have used up all your Free Shipping Vouchers. You did not adhere to the voucher's Terms & Conditions.
How do I activate my voucher on Shopee?
- Click PLATFORM VOUCHER. On your Shopping cart, before checking out, click Platform Voucher. ...
- Enter the voucher code or select one. If you got a voucher code from the store or from online promotions of Shopee, you can enter the code and click Apply. ...
- Tap CHECK OUT. ...
- Click PLACE ORDER.
