According to the technical support hotline 109, this is what users need to do when they get the question mark: Uninstall and reinstall the application. If this doesn't work, call 109 to open a technical support ticket for you. You will receive the ticket number through SMS.
How do I fix EHTERAZ error?
Go to your Apps->EHTERAZ->Notifications and check whether notifications enabled or not. If it is not enabled, please enable it.
How do I use EHTERAZ app without Qid?
The app now allows people without QID to register using their Visa number. The new update has two options on the home screen - “QID Registration” and “Visa Registration”. If you choose Visa option, it will ask for your mobile number, Visa number and Nationality to get the verification pin.