Quality can be quantified as follows: Q=P/E Where, Q = Quality, P = Performance and E = Expectations. If Q is greater than 1.0 then the customer has a good feeling about the product or service. Total Quality Management (TQM) is an enhancement to the traditional way of doing business.

How do you quantify quality?

P=Q/P.

How a quality can be quantified * 1 point?

Explanation: Mathematically, quality can be quantified as Q=P/E. Here, if Q is greater than 1, the customer has a good feeling about the performance of the product or service. 5. Quality is conformance to requirements.