Assertive communication is direct and respectful. Being assertive gives you the best chance of successfully delivering your message. If you communicate in a way that's too passive or too aggressive, your message may get lost because people are too busy reacting to your delivery.
What is meant by assertive communication?
Assertiveness means expressing your point of view in a way that is clear and direct, while still respecting others. Communicating in an assertive manner can help you to: minimise conflict.
What are some assertive examples?
Here are a few examples of assertive communication:
- "I completely understand what you're saying but I have to disagree”
- “I feel frustrated when you are late for meetings. ...
- “Could you explain the reasoning behind your decision, so I can try to understand what you're doing”
