Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc., by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country.

Why do I have to pay a customs charge?

What am I being charged for? You are being asked to pay the relevant customs duty, excise duty and import VAT on your parcel. When an item is received from outside of the UK, it is automatically inspected by Border Force on behalf of HMRC for prohibited or restricted goods.

Can I refuse to pay customs charges?

If the receiver refuses to pay the customs duties, you have three options. ... You will have to pay the return shipping charges. Abandon the package in customs. This is not recommended, and the package will likely be destroyed.