Turn off your smartphone and your device, and turn them back on again. Enable Bluetooth® technology on your smartphone. Update the Garmin Connect™ app to the latest version. Remove your device from the Garmin Connect app and the Bluetooth settings on your smartphone to retry the pairing process.
Why is my Garmin activity not syncing?
Remove your device from Garmin Connect and from Bluetooth on your phone to force the pairing process. On Android: go to Settings > Connected Devices > Connection Preferences > Bluetooth. Toggle Bluetooth off. Wait 20 seconds, then toggle back on.
How do I force my Garmin to sync?
Syncing Your Data with the Garmin Connect App
- Bring the device near your smartphone.
- Open the Garmin Connect app. TIP: The app can be open or running in the background.
- Hold the device key to view the menu.
- Hold .
- Wait while your data syncs.
- View your current data in the Garmin Connect app.