Ever wonder what the “A” in Chick-fil-A® means? ... That's why he chose Chick-fil-A: “Chick” to represent our signature menu item, and “fil-A” as a play on the word “filet,” with a small twist. He replaced “et” with “A” to represent the “Grade-A” quality of our chicken.
What is so special about Chick-fil-A?
Chick-fil-A thrives because customers value the pleasant dining experience they have come to count on from the restaurant, an experience that likely results from the top-down corporate culture of the company. The fact that their food consistently receives high marks for taste doesn't hurt, though.
Why Chick-fil-A is the best?
For the seventh year in a row, Chick-fil-A has earned the top accolades in the American Customer Satisfaction Index (ACSI) in the limited-service — a.k.a. fast food — sector. The ACSI measures cleanliness, mobile app reliability, quality, staff helpfulness and more.