Only mail processed on USPS® automated equipment is included in the Informed Delivery notification. Not all mail (e.g., magazines and catalogues) is processed this way, so they cannot appear in the Informed Delivery notification.

Does Informed Delivery ever miss mail?

Informed Delivery^® provides notifications for mailpieces arriving soon - not necessarily mailpieces arriving that same day. Pieces can be delayed in getting to your mail carrier. Or, unfortunately, a mailpiece could be misdelivered. We ask that you allow several days for delivery after receiving the notification.

Will Priority mail show up on Informed Delivery?

The USPS Electronic Signature Online service allows Informed Delivery customers to use an electronic signature to sign for Priority Mail Express, Signature Confirmation and items insured for $500 or more.