Fresh batteries are the cure for many wireless mouse problems. ... Verify it has been installed, to make your mouse ready to use. If the receiver is plugged in, and you've tried all other troubleshooting steps, try moving the receiver to a different USB port, if one is available. USB ports can go bad, making them unusable.

What causes a wireless mouse to stop working?

Sometimes the receiver gets out of sync with the wireless devices, causing them to stop working. Resyncing the setup is fairly easy. There is usually a Connect button somewhere on the USB receiver. ... Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop.

How do I get my wireless mouse to work?

Turn Bluetooth on. Press and hold the sync button on the bottom of the mouse. The mouse now appears in the list of devices. Choose the mouse in this list to connect it to your computer.