A general secretary might answer phones and speak with customers. A general secretary, also known as a first secretary or even secretary general, is usually the leader or head of operations for an organization such as a union, association, or church.
What is the role of a general secretary?
The secretary's role in any formal group is to be guardian of the process of meetings. They are usually the person who makes the arrangements for the meetings, including AGMs, and keeps formal records of the group's process and decisions: the minutes of the meeting. This may include keeping records of correspondence.
Is general secretary higher than President?
In some countries, such as the United States, the term secretary is used to indicate the holder of a cabinet-level post. ... In a club or society, the secretary is also considered to be, in most cases, the third person in charge of the organization, after the president/chairman and vice president/vice chairman.