Overview: What is a no-show policy? A no-show is when a patient misses their scheduled appointment without informing your clinic. These are different from canceled appointments, where patients give notice prior to their nonappearance.
Can you charge for no show?
Charging a no-show fee is standard practice across most industries, particularly in the medical sector. Your own time and effort are financially compensated. You're not losing out on money you would have received from another client on the waiting list. You'll reinforce to clients the importance and value of your time.
How do you explain a no show fee?
The meaning of “no show” and why people do it
Simply put, a “no show” pertains to a client who misses their scheduled appointment without prior notice. Unlike last minute cancellations, no shows simply don't turn up for their appointment, leaving the service provider high and dry.