An exception occurs when a package is temporarily delayed while in transit. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. ... Such a delivery exception may occur because the package was incorrectly addressed, a recipient was unavailable, etc.
How do I fix a FedEx delivery exception?
Here are three things you can do:
- Contact the carrier immediately. You should contact your courier as soon as possible to find out where your package is. ...
- Contact the customer. If the delivery address is wrong, you may need to contact the customer to get the right address. ...
- Resend the package or issue refunds.
Why does my package keep saying delivery exception?
In simplest terms, a delivery exception is when a package experiences a delay while in transit. A package might experience a delivery exception for a wide range of reasons, ranging from a problem with the recipient's address to a missed hand-off or an issue with the carrier, whether that's USPS, FedEx, or PMX.
