When programmes suddenly disappear, it could be that you've hit your storage limit. When your hard drive is full, Sky automatically deletes items to free up room for necessary basic functions and new recordings. If you're fast reaching that storage limit and space is the problem, we've got some good news.

Why do programs disappear from my Sky planner?

Downloaded programmes have a Deletion date, at which point they're automatically removed from your Planner regardless of whether or not Keep is selected. The Delection date is shown in the programme synopsis once the programme has been downloaded.

How long do recorded Programmes stay on Sky planner?

If recordings disappear, it's because Sky's rights have expired, or in many cases it's because 30 days has passed since it aired. You need to look at the individual cases on your specific box to understand the reasons.