A liaison officer is an employee who builds and maintains mutually beneficial relationships, facilitates communications and coordinates activities among two or more people, agencies or organizations. ... They act as technical or subject matter experts for the person, agency or organization they represent.

What makes a good liaison?

Liaison officers have to be excellent communicators and negotiators because they act as a go-between for different entities. You may sometimes have to help resolve disputes or disagreements and negotiate a plan of action or service that works for all parties. You need to remain calm and objective in all situations.

Why community liaison officer is important?

A community liaison officer (CLO), sometimes referred to as a local liaison officer, communicates and coordinates activities between an organisation and a community. ... Hosting or attending community meetings, allowing attendees to express concerns and raise issues.