Ethical decision-making refers to the process of evaluating and choosing among alternatives in a manner consistent with ethical principles. In making ethical decisions, it is necessary to perceive and eliminate unethical options and select the best ethical alternative.

What makes an ethical decision?

An ethical decision is one that engenders trust, and thus indicates responsibility, fairness and caring to an individual. ... Ethical decision-making requires a review of different options, eliminating those with an unethical standpoint, and then choosing the best ethical alternative.

What is an example of ethical decision making?

A customer service representative taking responsibility for failing to follow through with a service action is making an ethical decision. A manager taking responsibility for his team not making a deadline because of his lack of oversight is ethical behavior.