Hi there, Awaiting dispatch indicates that we are aware of the outage, and an appropriate crew will be dispatched to the location ASAP. Sometimes, a more specialized crew or additional equipment is needed to complete the work.

What does awaiting dispatch mean?

Awaiting dispatch means it's ready to be boxed and labelled and will usually be dispatched that day (unless specific arrangements for a certain delivery day have been made) Dispatched means its boxed and labelled.

How long does an order take once dispatched?

Dispatch. Orders are processed as soon as possible and usually within 3 days (excluding Sundays). In exceptional cases, due to high demand or other reasons, order processing may take longer but every effort will be made to complete and despatch your order promptly.