When do you use COPIS diagrams? ❖ It is a high-level overview of a process that we use in the define phase of DMAIC to help define the opportunity. ❖ Also use it when designing new processes, as it starts with customer needs, and takes us through all the steps in order to see how to meet those needs.

What is the purpose of a Copis?

In process improvement, a SIPOC (sometimes COPIS) is a tool that summarizes the inputs and outputs of one or more processes in table form. It is used to define a business process from beginning to end before work begins.

When should you use a SIPOC?

A SIPOC diagram is a tool used by a process improvement team to identify all relevant elements of a process improvement project before work begins, and helps to define a complex project that may not be well scoped.