You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted. 2. Shipping is free on your 1st return for any order.

How do I return an item to Shein?

Sign into your Shein account. Find the order in My Orders, click the “Return Item” button. Select the item you would like to return, Give the reasons and then submit. The logistics company will contact you as soon as possible, please wait for the courier to pick up the package.

Why are things on Shein so cheap?

Although many items still ship directly from Chinese factories, many local places offer shorter waiting times for the same products. It's important to note that these domestic warehouses do not make the clothes you purchase. Shein produces all its clothes in cheaper, overseas factories to keep its costs at a minimum.